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American Airlines, Flight AA4034 Chicago to San Antonio

5 years ago

Chicago, 60666 Illinois, United States

My husband and I both got suddenly and violently ill in the middle of the night after our Jan. 7 AA4034 flight from San Antonio to Chicago. The in-flight chicken breast and salad were the only things we ate in common all day. | Symptoms: Diarrhea, Nausea

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Report date: Mar 22, 2024
10. Adequate handwashing sinks properly supplied and accessible
- comments: observed the employee's toilet room not maintained. No cold water. Instructed to provide cold water per city code and maintain. Priority foundation 7-38-030(c) citation issued

22. Proper cold holding temperatures
- comments:... See More observed tcs foods held in the front display cooler at improper temperatures. Temperatures ranged from 46. 2f to 56. 4f and included: ham, tuna, turkey, eggs, chicken, pepperoni, salami, cold cut combo and cheese. Manager discarded all items, a combined weight of approximately 30lbs. Valued at approximately $100. 00. Instructed to monitor and keep cold foods at 41f or less. Priority violation 7-38-005 citation issued

41. Wiping cloths: properly used & stored
- comments: observed wiping cloth not properly stored when not in use. Instructed to store in sanitizing solution (must be at the required ppm) when not in use. Maintain same.

49. Non-food/food contact surfaces clean
- comments: observed the lower surface of the cabinet under the beverage station with dirt and debris. Instructed to clean and maintain cabinet surface.

Source: chicago.gov
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Report date: Mar 22, 2024
37. Food properly labeled; original container
- comments: observed bulk container not labeled in chicken prep area. Instructed manager to label all bulk containers with common name of food.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
-... See More comments: observed damaged gasket along side of walk-in cooler door. Instructed manager to repair/replace and maintain.

49. Non-food/food contact surfaces clean
- comments: observed accumulated grease buildup and food debris on interior and exterior surfaces of cooking equipment, wheels and bases of fryers, holding units, shelving units, prep tables, rolling carts, coolers, freezers. Instructed manager to clean and maintain.

51. Plumbing installed; proper backflow devices
- comments: observed leaking faucet on 3-compartment sink. Instructed manager to repair and maintain.

55. Physical facilities installed, maintained & clean
- comments: observed accumulated food debris and grease buildup under all cooking equipment, holding units, prep tables, along walls and in all corners in prep and storage areas. Observed stained ceiling tiles in sales and storage areas, dust buildup on light shields and ceiling vents in prep area. Instructed manager to clean and maintain.

55. Physical facilities installed, maintained & clean
- comments: observed water damaged ceiling in men washroom. Observed missing floor drain cover in chicken prep area instructed manager to repair/replace and maintain.

60. Previous core violation corrected
- comments: previous core violation not corrected from report #2579098 on 7-26-23:55-must repair or replace damaged, broken and missing wall bases throughout premises including walk in cooler, wall trim in walk in cooler & north vestibule,holes in walls behind hot water tank and mop sink. Missing ceiling tile in hot water tank area. Must grout floors throughout premises. 57-observed no food handlers training for employees must provide and maintain. Priority foundation 7-42-090 citation issued

61. Summary report displayed and visible to the public
- comments: observed no summary report posted and visible to customers. Summary report shall be posted and visible at all times to customers. Prioirty foundation 7-42-010b citation issued

Source: chicago.gov
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Report date: Mar 26, 2024
38. Insects, rodents, & animals not present
- comments: observed rodent activity on the premises. 100 found in various areas: the rear toddler classroom (by the infant room) in the toilet room along the side of the washbowl; around the refrigerator in... See More the rear of the toddler classroom, in the infant room-rear; around the 3-compartment and hand washing sink in the kitchen area. Instructed to remove all rodent droppings, clean/sanitize the affected areas. Priority foundation 7-38-020 (a) citation issued

49. Non-food/food contact surfaces clean
- comments: observed the cabinets under all of the washbowls in the toilet rooms in need of cleaning. Instructed to clean and to maintain all to remove dirt, cleaner spills and debris.

51. Plumbing installed; proper backflow devices
- comments: observed a leak at the base of the faucet on the 3-compartment sink. Instructed to fix the leak and maintain the sink.

55. Physical facilities installed, maintained & clean
- comments: observed a hole in the wall above the toilet in the toilet room in the rear toddler classroom; opening in the lower corner on the wall in the toilet room where the rodent activity was found; opening under the 2-compartment sink. Instructed to seal all openings and holes in the walls throughout as needed.

55. Physical facilities installed, maintained & clean
- comments: observed the floors in all of the corners and under/around all heavy equipment in the classrooms, laundry room, storage rooms, utility, electrical closets and kitchen with dirt and debris. Instructed to clean and maintain floors throughout. Also, the vent in the hallway by the kitchen and staff toilet room with thick dirt/dust. Instructed to clean and maintain vent.

55. Physical facilities installed, maintained & clean
- comments: observed clutter in the rear unused classroom and all of the storage rooms. Instructed to eliminate clutter, elevate all items at least 6' off the floor and organize all areas with clutter. Maintain same.

56. Adequate ventilation & lighting; designated areas used
- comments: observed the mechanical ventilation in the staff's toilet room not working. Instructed to fix and maintain.

56. Adequate ventilation & lighting; designated areas used
- comments: observed the 3 lights in the kitchen with no bulbs causing the area not to be well lit. Instructed to provide bulbs and maintain a well lit area per city code.

Source: chicago.gov
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Report date: Mar 26, 2024
1. Person in charge present, demonstrates knowledge, and performs duties
- comments: pic doesn't have a valid certified food managers certificate posted to view. Must provide and maintain. (priority foundation 7-38-012)

2. City of chicago food service sanitation certificate
- comments: observed... See More no valid certified food managers certificate posted to view for food manager on duty only an expired certificate while tcs foods are being prepared,handled and served such as (chicken,mashed potatoe,cole slaw,etc). Must provide and maintain. (priority foundation 7-38-012)(citation issued)

8. Hands clean & properly washed
- comments: observed poor hygienic practicies by male food handler observed him go into the dining area and then returned to rear kitchen area and handle a pan to put food on without washing hands when he returned into food prep area. Must wash hands after every possible contamination. (priority 7-38-010)(citation issued)(cos)

10. Adequate handwashing sinks properly supplied and accessible
- comments: must repair or replace leaky pipe at front hand sink near drive-thru.

22. Proper cold holding temperatures
- comments: observed improper temperature of tcs foods such as 2. 5lbs. Pre-cooked chicken tenders ranging from 46. 2f-52. 9f on a rack inside of walk in cooler. Product was discarded by manager must have cold holding foods at 41. 0f or below. Appx. 2. 5lbs. $60. (cos)(priority 7-38-005)(citation issued)

37. Food properly labeled; original container
- comments: 3-302. 12 : must label shaker when food is not in original package.

38. Insects, rodents, & animals not present
- comments: 6-202. 15 : observed rear door bent bristles at door sweep must repair or replace to be tight fitting.

38. Insects, rodents, & animals not present
- comments: observed evidence of appx. 8-10 live small flies flying around in dining area and rear storage area and 2-4 live large flies in vestibule and rear storage area. Recommended to have a pest control operator to service premises on or after 3/26/24. (priority foundation 7-38-020(a)(citation issued)

40. Personal cleanliness
- comments: 2-402. 11 : observed male food handler with a long beard must provide a beard guard and maintain.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: 4-501. 11 : must repair or replace loose door handle on hot holding cabinet.

49. Non-food/food contact surfaces clean
- comments: 4-601. 11(c) : must clean excessive grease and food debris build up on interior and exterior of hot & cold holding units,prep tables, shelving units,storage racks,pipes of cooking equipment,fryer cabinets and wheel bases,fryer filter,soda caddy,oven & cart,walk in cooler- rolling carts,shelving units,fan guard covers.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 11 : must clean debris ,dust and splatter build up from walls and ceilings throughout premises.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 16 : must scrape and paint chipping paint and grafitti from walls in men's toilet room and lobby area.

55. Physical facilities installed, maintained & clean
- comments: 6-501. 13 : must clean debris build up from mop sink floor drain,walk in cooler & freezer. Must remove standing water under hot holding unit and dish washing area and keep dry.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 13 : must repair or replace damaged flooring and concrete where needed,wall bases in mop sink area.

56. Adequate ventilation & lighting; designated areas used
- comments: 6-501. 14 : must clean debris build up on filters and hood of cooking equipment.

Source: chicago.gov
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Report date: Mar 22, 2024
38. Insects, rodents, & animals not present
- comments: observed the rear door with a 1/2' gap underneath and not rodent/insect proofed. Instructed to eliminate gap and attach an adequate door sweep. Maintain same.

38. Insects, rodents, & animals not present
-... See More comments: observed 80 mice droppings in the rear behind/around the chest freezers, in the room with the hot water tank and 40 in the front/side area by the toilet room. Instructed to remove all droppings, clean/sanitize the affected areas and contact pest control for assistance. Priority foundation 7-38-020(a) citation issued

49. Non-food/food contact surfaces clean
- comments: observed the interior of the fish fryer with thick grease and dirt build up. Instructed to clean and maintain.

51. Plumbing installed; proper backflow devices
- comments: observed a leak at the base of the faucet on the 3-comp sink. Instructed to fix leak and maintain.

55. Physical facilities installed, maintained & clean
- comments: observed water stained ceiling tiles in the dining and rear areas. Instructed to replace water stained ceiling tiles and maintain.

55. Physical facilities installed, maintained & clean
- comments: observed the floors under/around the cooking/cooling and freezing equipments with food, dirt and mice droppings. Instructed to clean and maintain floors throughout. Walls around the sinks and vents in the prep areas with food and dirt. Instructed to clean and maintain walls and ceiling vents.

56. Adequate ventilation & lighting; designated areas used
- comments: observed light shields in the front prep area missing. Instructed to provide and maintain shields.

58. Allergen training as required
- comments: observed the cfm on site with no allergen training certificate. Instructed to obtain and maintain a current allergen certificate at all times.

Source: chicago.gov
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