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Trailhead Cafe, Lake Louise Drive, Lake Louise, AB, Canada

5 years ago

101 Lake Louise Drive, Lake Louise, T0L 1E0 Alberta, Canada

Bought a Reuben sandwich on Thursday December 6, 2018 around 1:30 PM and watched careless cook undercooking it. Basically just warming up the meat on one side and putting it on the bread. I thought that he must knew and trusted his smoked meat. I ate it within 30 munutes and started getting stomach cramps around 7:00 PM that evening. The cramps did not bother me too much at first but definitely prevented me from sleeping well. I started having diarrhea early next morning. Then started feeling very weak with neck and joints pain. It evolved to chills and nausea before noon and then a massive headache with fever by late afternoon. This is where I am at right now. I wonder if I'll be okay when I wake up tomorrow and have already cancelled my plans as I don't have much confidence in my condition. | Symptoms: Fever, Diarrhea, Nausea, Headache, Other, Weakness, Chills, Joint Pain, Cramps

2


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Date Closed: Mar 26, 2024
Reason for Closure:
Dishwashing and ware washing: Cleaning and sanitizing of tableware, including dishes, utensils, and equipment deficient.
Anti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly.... See More Condensation or liquid waste improperly disposed of.
Evidence of mice or live mice in establishment's food or non-food areas.
Food contact surface, refillable, reusable containers, or equipment improperly constructed, placed or maintained. Unacceptable material used. Culinary sink or other acceptable method not provided for washing food.
Cold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.
Evidence of rats or live rats in establishment's food or non-food areas.
Single service article not provided. Single service article reused or not protected from contamination when transported, stored, dispensed. Drinking straws not completely enclosed in wrapper or dispensed from a sanitary device.
Filth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies.
Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.
Raw, cooked or prepared food is adulterated, contaminated, cross-contaminated, or not discarded in accordance with HACCP plan.
No hand washing facility in or adjacent to toilet room or within 25 feet of a food preparation, food service or ware washing area. Hand washing facility not accessible, obstructed or used for non-hand washing purposes. No hot and cold running water or water at inadequate pressure. No soap or acceptable hand-drying device.
Hot TCS food item not held at or above 140 °F.
Source: New York City Environmental Health Department.
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Split a roast beef sandwich and quinoa kale salad on 3/24/24 for lunch around 2pm. My mom and I had extreme diarrhea and threw up all night. This was the only meal we shared. | Symptoms: Nausea, Diarrhea, Vomiting See Less


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Suspected source: brócolis com pontos marrons
Onset: 4 a 12 horas
Duration: 12 a 24 horas
Additional information: não | Symptoms: Diarrhea See Less


Ate Naya (beef shawarma) at 7:30pm - felt uncomfortable shortly after. Woke up at 12:30pm with diarrhea, nauseous and feverish.
Lots of diarrhea throughout the night and violently sick at about 5:30am.
Now 8:20 and still have diarrhea and fever and generally feeling unwell. | Symptoms: Nausea, Diarrhea, Vomiting, Fever See Less


Report date: Mar 26, 2024
38. Insects, rodents, & animals not present
- comments: observed rodent activity on the premises. 100 found in various areas: the rear toddler classroom (by the infant room) in the toilet room along the side of the washbowl; around the refrigerator in... See More the rear of the toddler classroom, in the infant room-rear; around the 3-compartment and hand washing sink in the kitchen area. Instructed to remove all rodent droppings, clean/sanitize the affected areas. Priority foundation 7-38-020 (a) citation issued

49. Non-food/food contact surfaces clean
- comments: observed the cabinets under all of the washbowls in the toilet rooms in need of cleaning. Instructed to clean and to maintain all to remove dirt, cleaner spills and debris.

51. Plumbing installed; proper backflow devices
- comments: observed a leak at the base of the faucet on the 3-compartment sink. Instructed to fix the leak and maintain the sink.

55. Physical facilities installed, maintained & clean
- comments: observed a hole in the wall above the toilet in the toilet room in the rear toddler classroom; opening in the lower corner on the wall in the toilet room where the rodent activity was found; opening under the 2-compartment sink. Instructed to seal all openings and holes in the walls throughout as needed.

55. Physical facilities installed, maintained & clean
- comments: observed the floors in all of the corners and under/around all heavy equipment in the classrooms, laundry room, storage rooms, utility, electrical closets and kitchen with dirt and debris. Instructed to clean and maintain floors throughout. Also, the vent in the hallway by the kitchen and staff toilet room with thick dirt/dust. Instructed to clean and maintain vent.

55. Physical facilities installed, maintained & clean
- comments: observed clutter in the rear unused classroom and all of the storage rooms. Instructed to eliminate clutter, elevate all items at least 6' off the floor and organize all areas with clutter. Maintain same.

56. Adequate ventilation & lighting; designated areas used
- comments: observed the mechanical ventilation in the staff's toilet room not working. Instructed to fix and maintain.

56. Adequate ventilation & lighting; designated areas used
- comments: observed the 3 lights in the kitchen with no bulbs causing the area not to be well lit. Instructed to provide bulbs and maintain a well lit area per city code.

Source: chicago.gov
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